FAQ

 Make sure they're fully inserted and aligned properly.

Yes, the same leg design fits all our feeders and waterers.

Our product is designed to work both standing and hanging with the same performance-this will vary with preference/set-up.

Apply more force-it's designed to snap tightly due to durable, thick plastic.

It's part of the feeder design, so that birds don't accidentally knock the feeder hook off the hanging cable.

So it can hang on the wire when refilling. After refilling, ensure to push down the cone firmly back onto the feeder to ensure it is snug.

Up to 12 kg (half a standard bag which is 20 kg)

Ensure the screw plug and seal ring are fully tightened and seated.

It may have loosened in transit. Remove the metal handle, give it a slight bend with both hands, and reattach to the waterer.

Align with the base and click firmly into place.

Our leg system offers multi-stage height with up to 3" ground clearance. Adjust to your birds' shoulder level.